Privacy

Our privacy policy

The federal government requires all dental offices to provide to our patients a copy of our policy regarding your privacy and information security. This Notice is available in our office and you may request a copy. This privacy policy may be changed or revised at any time and within the requirements of the Law. Before significant changes are made to our Privacy Policy, we will change the Notice and make copies available upon request. When revised, we will make the revision available and post same in our office. You may make a request for a copy at any time. For more information concerning our Privacy Policy or to request more copies of same, please contact our office by telephone at (630) 810-9940.

How we use your personal health information

Your personal health information is confidential and not disclosed, except in certain instances. These can include: for treatment purposes, we may contact other doctors, medical and dental offices, dental laboratories and others involved in your care. We may share information with their staff along with our staff and doctors in order to provide comprehensive and safe care to you. We may share x-rays, clinical data, requests for treatment, clinical results, treatment details, diagnoses and any other information that our doctor(s) deem necessary to share on your behalf. Communications with other health-care providers, insurers, laboratories, etc. will be done over secure channels. For training and care assessment and improvement purposes, this can also include sharing information about your treatment, reviewing all communications with our office including electronic communications and recorded phone conversations whether initiated by you or by us, sharing with our consultants, and any others deemed important to provide your dental care. We may share your personal health information with insurance companies and health care financing companies as needed to help you receive your benefits and make payment more affordable to you.

Who else can receive your personal health information

With your authorization, we can discuss your care, your treatment plan, and diagnosis with your family, a guardian, or friends. Otherwise, you are the only person to whom we can disclose your personal health information. You may revoke or withdraw your permission at any time. In an emergency (or a situation where we cannot contact you), we will use our professional judgment in case it becomes necessary to involve other persons in decisions related to your care. We will always consult with you, if at all possible, before communicating with other persons about you, your care, or your health.

Electronic and mail communications, including marketing and other information

Our office communicates with patients in many ways. These include text messaging of appointment reminders, emails to confirm appointments, voice-mails left on your telephone, mailings for appointment reminders, mailed statements of your account, emailed newsletters and special offers, along with other marketing materials. You may call, email, or opt-out of any of these methods of communications. We may use the services of third-party companies to send information to you. We remain careful to select companies who will maintain the security of your personal health information or other related demographic information. For data use on this website, see the website information below.

Cases where we are required by law to share your data

If requested by the police, the court system, the military, or other governmental agencies, we may disclose your personal health information. If served with a court subpoena we will disclose your information. If we have reason to suspect that you, or a family member are a victim of domestic violence, domestic abuse, or other crimes of a similar nature, we may disclose and report these suspicions to the proper authorities.

What are your rights

With certain exceptions, you have the right to view your personal health information that we hold, and to make corrections as needed. You may request copies of your data, although we may charge a reasonable fee for reproducing dental records and x-rays (Illinois statutes). If you suspect that we may have disclosed your health information for purposes beyond those listed in this Privacy Notice, you may request a list of those potential disclosures for six years, in arrears. You may receive this accounting once each year. Additional requests will incur a bookkeeping fee. You may request further restrictions on the disclosure of your personal health information or our use thereof. We will do our best to honor your requests. In the event that you need us to communicate with you in manners beyond the traditional, you may request, in writing, exactly how you prefer us to reach you. This may include phone, mail, or other methods. We will do our best to honor your requests. In the unlikely event of a breach of secured personal health information, we will notify you, as required by law. You have the right to receive this Privacy Notice in writing, upon request. If you are concerned that your privacy may have been breached or disclosed in a manner that is not consistent with our policy, you may submit your concerns in writing to: Privacy Compliance Officer, Pearl Dental Care, 331 W. 63rd St., Westmont, IL 60559. As an alternative method of expressing a concern you may also contact the US Dept of Health and Human Services.

About this website

You can call the practice or send a visit request using your first name, last name, email address and phone number. These details are processed through Cloudflare and AgentMail and emailed to the practice so the team can contact you. They are not added to Analytics. Please do not submit health information through this form. Requests are not confirmed appointments. Cloudflare Turnstile checks submissions for spam. The practice receives and retains requests in its email system; delivery services also process the request. Contact the practice with questions about your information. Quiz answers remain in page memory and are not saved or transmitted. On the live practice domain, optional Google Analytics measures website visits after you choose Allow analytics. It uses cookies and receives technical information such as browser and device information. We do not send form entries, quiz answers, URL query strings, or URL fragments. Analytics does not load on the appointment or quiz page. Advertising features and automatic interaction tracking are disabled. Your choice is saved in this browser, and you can change it using Analytics preferences in the footer. Routine preview visits are not tracked; labeled setup tests may be sent. Google processes Analytics data under its own privacy policy. Embedded Google Maps and links to Google reviews are provided by Google and are subject to Google’s policies. For questions about your dental records or the practice’s privacy procedures, call (630) 810-9940. Please call the practice to discuss dental records or personal health information.